Shipping, Returns, and Policies.

Shipping Information

Paperback Books

Shipped directly from Amazon.
Tracking is provided through Amazon—please check your email after purchase for updates.

Merchandise

Coming Soon!
Merch items ship within 5–14 business days, depending on availability.
Tracking details will be sent to your email once your order ships.

Return & Refund Policy

Ebook Purchases

All ebook sales are final—no refunds due to the digital nature of the product.
Ebooks deliver automatically to your device upon purchase.

Self-Publishing Services

All services are nonrefundable and tailored to your needs.
Email us for a custom quote.
Payment: 100% upfront or 50% deposit, with the balance due before completion.
Cover designs delivered within two weeks; timeline changes communicated by email.

Ghostwriting Services

$500 nonrefundable deposit required to begin.
After deposit: receive contract + questionnaire.
Payment plan for remaining balance; final manuscript released only upon full payment.
Until paid in full, manuscript rights remain with Queen Ink Publishing; then transfer to you.

Author Packages

$250 nonrefundable deposit required to start.
Payment plan for remaining balance.
100% royalties remain yours.
Deposit secures your project slot; other clients cannot replace your slot once reserved.

Merchandise Returns

Mugs: Final sale—no refunds.
Hoodies: Damages? Contact us within 24 hours for a replacement or refund.

Please Note:
Be certain before purchasing. Questions? Contact us via email.

Book Disclaimer

⚠️ Please Read Before Purchasing

Covers & formatting may be updated periodically.

Content remains the same, but appearance may vary from what you see here or on Amazon.

We're updating our branding and transitioning e‑books from Amazon to our site.

Find the newest versions of our e‑books here for the latest style and format.

Web Design Services

I strive for complete customer satisfaction, delivering high-quality websites on time. Most projects finish within 1–3 weeks once all materials are submitted.

Project Timeline

Work begins once all assets and questionnaire are received.
7‑Day Deadline: Questionnaire or materials not received within 7 days expire the project.

Packages & Payment

"Keep It Simple", "Make Me Over", "Build Me Up":
- 50% deposit to reserve your slot.
- 50% balance due at final delivery.
- Detailed questionnaire appears post-deposit—please complete promptly.

Revisions

2 free revisions included; additional revisions at $25/hour.

Communication

Periodic email updates—no need for daily check-ins.
After initial consultation (e.g., Facebook or Instagram), all follow-ups move to email.

Wix Setup

New site? I’ll create a Wix account and add myself as Website Designer (no inbox or contact access).
Existing account? Invite me as Website Designer via email.

Client Responsibilities

Provide a proofread final draft of all text, images, and pages.
Missing materials within 7 days: project canceled; deposit retained as liquidated damages.
To restart: new agreement, quote, and $150 continuation fee required.

Questions? Feel free to email us at any stage.

Logo Design Services

Need a logo? Add a professional branding touch:

Fee: $50 (add-on to other services)
Timeline: Up to 2 weeks; may be faster depending on designer availability.
Logo requests must be made when booking your website package.

Payment Options

We accept:

PayPal
Credit Cards
Debit Cards

All transactions processed securely. Thank you for doing business with Queen Ink Publishing!